Find My Loan Info
Where can I find details about my student loans?
The easiest way to find your loan information is by setting up accounts on StudentAid.gov and your loan servicer’s website. We recommend setting up accounts on both sites. Each has advantages over the other.
- If you don’t have an account on StudentAid.gov, follow these instructions.
- To set up an account on your loan servicer’s website, follow these instructions.
Keep reading for guidance on finding specific bits of information. If you have trouble finding the information you need contact us. We can help!
Heads Up!
Due to volatility within the industry, about 40% of all borrowers entered the payment pause with one loan servicer and are exiting with a different servicer. Be sure you know who your current loan servicer is!
How do I find my student loan servicer?
You can find your current servicer by logging in to StudentAid.gov and scrolling to the “My Loan Servicers” section of your account dashboard. If you haven’t set up an account on StudentAid.gov, follow these instructions. You also can contact the Federal Student Aid Information Center (FSAIC) by phone at 1-800-433-3243, email or live chat during support hours but hold times may be extremely long.
What is my student loan monthly payment?
You can find your monthly payment amount by logging in to your online account with your student loan servicer. It also should be available on your StudentAid.gov account, but your servicer will have the most up-to-date information. You also can call your loan servicer, but hold times may be extremely long.
- To set up an account on your loan servicer’s website, follow these instructions.
- If you don’t know who your loan servicer is, follow these instructions.
How much do I owe on my student loans?
You can find the total amount you owe on your federal student loans by logging in to your online account with your student loan servicer. It also should be available on your StudentAid.gov account, but your loan servicer will likely have the most up-to-date information.
To access your loan servicer data, set up an account on their website. If you have multiple loans managed by different servicers, you’ll need to set up accounts on each of their websites. You also can call your loan servicer(s) but hold times may be extremely long.
If you have Federal Perkins Loans that are not owned by the Department of Education, contact the school where you received your Federal Perkins Loan. Your school may be the servicer for your loan.
If you have private student loans, contact your lender directly. Private loan data is not accessible through StudentAid.gov.
- If you don’t have an account on StudentAid.gov, follow these instructions.
- To set up an account on your loan servicer’s website, follow these instructions.
- If you don’t know who your loan servicer is, follow these instructions.
When are my monthly student loan payments due?
Your student loan servicer determines what day of the month your payment is due. You can find your payment date by creating an account on your servicer’s website. Alternatively, you can call your loan servicer, but the hold times may be extremely long.
- To set up an account on your loan servicer’s website, follow these instructions.
- If you don’t know who your loan servicer is, follow these instructions.
How do I make a student loan payment?
Your student loan servicer should contact you with instructions on how to make a payment. You also can set up an account on your servicer’s website and make a payment through their online payment system. You also may call your servicer for instructions, but the hold time may be extremely long.
- To set up an account on your loan servicer’s website, follow these instructions.
- If you don’t know who your loan servicer is, follow these instructions.
How do I set up automatic student loan payments?
If you have stable finances, setting up automatic payments is a great idea. You’ll never be penalized for a late payment and you’ll also receive a 0.25% interest rate reduction on your Direct Loans. The best way to set up automatic payments is through your student loan servicer’s website. Alternatively, you can call your loan servicer, but the hold times may be extremely long.
- If you don’t know who your loan servicer is, follow these instructions.
- To set up an account on your loan servicer’s website, follow these instructions.